Privacy Policy

Please take a few minutes to read the following Privacy Policy carefully. They contain important information to you as the buyer and apply to every product bought and used from our website. 

 

General terms and conditions of Offensive Occasions online store have been prepared in accordance with the Consumer Protection Act 1987, the Data Protection Act and the Electronic Communications Act 2000. 

 

The online store Offensive Occasions (hereinafter referred to as the “store”) is operated by: 

 

Company: Offensive Occasions (wholly owned and operated by Angela Melvin)

AddressSuite 364, Central Chambers, Glasgow G2 6LD 

Phone: 0141 248 2885 

 

which is also the provider of e-commerce (hereinafter referred to as “vendor” or “Offensive Occasions”). 

 

Terms and conditions govern the operation of an online store Offensive Occasions, rights and obligations of the user and the trade and govern the business relationship between the seller and the buyer. 

 

The buyer is obliged by terms and conditions that are valid at the time of purchase (placing an online order). When placing an order online the user is warned about the terms and conditions each particular time which he confirms with placing an order online. 

 

The following Terms and Conditions apply to all products, offersservices and agreements made with, or on behalf of, Offensive Occasions unless otherwise agreed in writing. 

 

All content found on the Offensive Occasions store and any of its sub-domains is the property of Offensive Occasions and may not be republished, modified, redistributed or used without our express written consent. 

 

We reserve the right to refusservice to anyone, at any time. 

 

Any ambiguities in interpretations of the following cannot be used against the drafting party. 

 

Protection of Personal Data 

 

This web store Offensive Occasions., in accordance with the Data Protection Act, is committed to protecting the personal data of its users. 

For business needs Offensive Occasions gathers the following information: 

 

Name and surname: 

Billing address: 

Shipping address: 

Email address: 

Contact telephone number: 

 

We are not responsible for the accuracy of the data entered by the users. 

 

For the purposes of ensuring security, we also collect IP addresses from which users access the site. Each user is assigned at the beginning of the visit session a cookie for identification and monitoring of the shopping cart. Offensive Occasions can among other cookies store on your computer other things such as the identification number of a user in an encrypted form (to identify the user’s next visit), review articles (that you know which items you have already rated) and cookies of Google Analytics (analysis of visits website). 

 

All information, except cookies, are stored on the server permanently. Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity. Permanent cookies are stored on the visitor’s computer. Cookies are small bits of information that tell your computer about previous interactions with our website. This allows our site to operate faster, as well as remember things you have told it to, such as your username, to make it more convenient for you. 

 

The manager can use the data in the anonymised summary form for purposes of statistical analysis. This allows us to make continual improvements. Offensive Occasions will in no case hand over the user’s data to unauthorized persons. Delivery service (e.g. Royal Mail) will be entrusted only with a user’s shipping address and contact. 

 

Data which Offensive Occasions collects and processes will be disclosed only if such liability is determined by law or in the good-faith belief that such action is necessary for the proceedings before courts or other state bodies as well as to protect and promote the legitimate interests. For the protection of personal data is responsible also the user himself in a way that ensures the security of his email address, username and password, and the appropriate software (anti-virus) to protect his computer. 

 

Definitions of Data types we collect 

 

For ease of understanding of what information we collect, we have split them into the following categories: 

 

Identity Information: including our name, username, date of birth, or job title. 

 

Contact information: including your email address, postal address and telephone number. 

 

Profile Information: including demographic information such as postcode, preferences and interests where possible. 

 

Payment Information: including but not limited to, your credit card, debit card, PayPal or other payment service account information 

 

Usage Information: including information about how you use our website, products or services, and technical information about how these are accessed. 

 

Marketing & Communications Preferences: including information on whether you wish to receive marketing material, newsletters and other communications from Offensive Occasions. 

 

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. 

 

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. 

 

Unless specified otherwise, all data requested by Offensive Occasions is mandatory and failure to provide this Data may make it impossible for this website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. 

 

Users who are uncertain about which Personal Data is mandatory are welcome to contact Offensive Occasions. 

 

Any use of Cookies – or of other tracking tools – by this Offensive Occasions or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. 

 

Users are responsible for any third-party Personal Data obtained, published or shared through Offensive Occasions and confirm that they have the third party’s consent to provide the Data to them. 

 

The Legal Basis for collecting your information 

 

We collect this data from you on at least one of the following legal basis: 

 

That you have provided your explicit consent for us to do so. 

 

That we need to in order to fulfil our contractual obligations to you (which includes the provision of quotations or estimates as a result of a request from you). 

 

That we have a legitimate interest in doing so for our own commercial marketing activities where our use of your data is proportionate, has a minimal impact on your privacy and is an activity that you might reasonably expect us to be engaged in. 

 

The Purpose for processing your data 

 

Data concerning our users is collected to allow Offensive Occasions to provide its services, including: the delivery of this website, analytics, contacting the user, and where applicable and with consent, marketing, direct marketing, and the fulfilment of purchases. 

 

Information on the means of collection, purpose and legal basis for the collection of our users data is provided below: 

 

PurposFor Processing 

Personal Data Collected 

Personal Data Collected 

Personal Data Collected 

Contacting and communicating with the user 

– Identity 
– Contact 

– Contact Form 
– Direct Contact 

(a) Performance of a contract with you, or taking steps to enter a contract with you. (b) Necessary for our legitimate interests to pursue new business & to answer user requests 

Analytical data used to improve our website, products/services, content, marketing material and practices, relationships and experiences 

– Usage 
– Profile 
– Marketing & Communications 

– Cookies 
– Newsletter 
– Preferences 

Necessary for our legitimate interests to study how users interact with our website and services, define different customer types, improve our site and services and further grow our business 

To fulfill purchase orders, payment, and delivery of Hashtag Organics products 

– Contact 
– Payment 
– Marketing & Communications 

– Purchase Form 

(a) Performance of a contract with you, or taking steps to enter a contract with you. (b) Consent: By making a purchase the user freely submits their information for the purposes of fulfilling their order. 

Subscribe to a mailing list/newsletter, offer
services and products, company updates & marketing services
 

– Usage 
– Profile 
– Marketing & Communications 

– Contact Form 
– Newsletter Sign Ups 

Necessary for our legitimate interests to interact with users and grow our business 

To administer our website and protect our business and interests including data analysiswebsite maintenance, support, security and hosting 

– Usage 
– Profile 

– Cookies 
– Contact Forms 

Necessary for our legitimate interests to protect our business from fraud, network security, data analysis 

 

For further information about what cookies are, how they are used, what information they provide and more, pleassee our Privacy Policy. 
 

Electronic advertising messages 

 

Offensive Occasions users will be contacted via means of distance communication only if a user does not explicitly object, and in accordance with the provisions of the Electronic Communications Act 2000. This means wmay occasionally send you offers or newsletters by email unless you specifically object. Wwill never send you spam. 

 

Advertising emails will contain the following information: 

Clearly and unambiguously marked as advertisements. 

Consignor “Offensive Occasions” will be clearly evident. 

Various campaigns, promotions and other marketing techniques will be marked as such. It will also clearly set out the conditions of participation in them. 

It will clearly show the way to unsubscribe from receiving advertising messages. 

If the customer wishes not to receive advertising messages Offensive Occasions will explicitly respect theswishes. 

 

Reviews and Comments 

 

Reviews, comments and opinionswritten by customers, are a part of the functionality of an online store and are dedicated to the community of users. 

Offensive Occasions allows the opinion to be written by any user of an online store before final publication by Offensive Occasions reviewOffensive Occasions will not publish opinions or contributions which are offensive in any way, unsuitable or that the assessment does not provide benefits to other users and visitors. 

 

Limitation of Liability 

 

Offensive Occasions does its best to ensure currency and accuracy of the information published on its web pages. However, the nature of items, delivery or price change can occur during order processing. In this case, the seller will inform the customer about the changes and allow him to cancel the contract or replace the ordered item. 

Offensive Occasions is not responsible for the content of opinions on the articles written by visitors. Before publishing the review Offensive Occasions rejects those that contain obvious untruths, are inappropriate, misleading or offensive. Offensive Occasions is not responsible for the information and opinions and abstracting from any liability arising from the information provided in the opinions. 

 

Complaints and Disputes 

 

Offensive Occasions respects the existing consumer protection laws, and after all reasonable efforts to comply with its obligation to provide an effective system of dealing with complaints. 

 

In the case of problems, the buyer can connect the seller via by email at hello@offensiveoccasions.co.uk or phone 0141 248 2885. Offensive Occasions aims to correspond with the customer within 3 working days. The complaint procedure is confidential. 

 

Offensive Occasions recognises that the essential characteristic of consumer disputes disproportion between the economic value of the claim, and the necessary time and costs incurred in order to resolve the dispute, which is also a major barrier to the consumer to initiate proceedings before the court. Therefore, Offensive Occasions seeks their best to resolve any disputes amicably. 

 

In accordance with legal normsOffensive Occasions does not recognise any contractor court settlement of consumer disputes as responsible for resolving consumer disputeswhich the consumer can be triggered in accordance with the Act on the extra-judicial settlement of consumer disputes. 

 

Disclaimers 

 

The customer agrees that their use of any product or service provided by Offensive Occasions is done at their owsole risk. All products are supplied as-iswithout any express guarantees. In no situation is Offensive Occasions or any of its affiliates liable for injury, loss, claim, or any type of damages as a result of using its services and products. 

 

Changes to the Privacy Policy and Terms and Conditions 

 

We reserve the right to amend its Terms and Conditions at any timwithout notice to the Customer. The latest Terms and Conditions can be viewed here, on the Website. 

 

Contact and Questions 

 

If you have any further questions, please don’t hesitate to get in contact with us. 

If you have any questions, complaints or comments after reading  Terms and Conditions, please feel free to write to us or email us at: hello@offensiveoccasions.co.uk 

These Terms are valid from 05.05.2020. 

 

 

 

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